Emotion engine
Choose which signals shape every welcome.
Drag the priority order so the most important signal sits on top. The dominant signal leads palette and tone; lower signals only refine. Disable any signal you don't want the AI to consider.
- 1
Holiday
Named seasonal moments (Mother's Day, New Year, etc.)
- 2
Staff intent
Concierge-attested intent for this visit
- 3
VIP
VIP flag on the patient or arrival
- 4
Room identity
Room personality (lobby vs treatment vs hallway)
- 5
Visit history
First-time vs returning guest
- 6
Time of day
Morning, afternoon, evening lighting cues
Motion budget
Pacing profile for every TV.
Picks the transition speed, Ken-Burns drift, and particle density used everywhere on the screens. Changes apply within a few seconds — no reload required.
Live preview
See it through a guest's eyes.
Tweak the sample patient and see exactly how the emotion engine ranks signals and how the VIP styling renders on the TV — using your unsaved changes.
Sample patient
Quick presets
Dominant signal
Holiday- 1Holiday — Spring · fresh florals, dew, soft pastel light
- 2Staff intent — Loves quiet jazz; bring a warm towel before the session begins.
- 3Staff intent — occasion: Birthday
- 4VIP — VIP member — apply Signature treatment
- 5Room identity — warm welcome lobby — wide, social, golden hour
- 6Visit history — returning guest — visit #4
- 7Time of day — morning
Today's seasonal hint: Spring · fresh florals, dew, soft pastel light
lobby
Good morning
Jamie
Jamie, today's quiet glow was made for you — happy birthday.
Carry the calm with you